
Certification Manual
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Installing the AllCall© Software
Step 1 – Software Installation
Insert the AllCall© Software installation CD included with your system. If
the installation does not auto-start, go to My Computer and double click on
the CD Drive icon. Install each of the four software components in the
following order:
1. MSDS SQL Server
2. AllCall© Database Solution
3. AllCall© Server Solution
4. AllCall© Client Solution
The installation process for these components is very easy. Simply
follow the on-screen prompts. When the software asks for a ‘Remote Host
Name’, or ‘Remote Client Name’, type in the name of the computer exactly
as it appears. (Found in My Computer / Properties / Computer Name Tab)
Typically it is “allianceallcall”. Install the software in the default location, and
click the box that says “allow all users to access”.
Step 2 – Activating the SQL Server
Start / Control Panel / Administrative Tools / Services
Click on the service labeled ‘MSSQL$ALLIANCE’ and click start then
X out. In the lower Right corner of the desktop an icon should appear that
looks like this: Double click on the icon and make sure the box labeled
“Auto-start service when OS starts” is checked.
Step 3 – Starting the Software
Start / All Programs
In the following order start each program
1. AllCall© Database Solution
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